I am constantly helping my mother (over the phone) with her computer, iPhone, and basically anything on the Internet. I usually use Awesome Screen Shot to email her animated and descriptive how to guides and walk her through the “complicated process” of using her computer. I have also used remote desktop programs such as Team Viewer before.
I just discovered Quick Screen Share. QuickScreenShare.com is one of the simplest way to share screens with anybody. Some benefits include: No registration required, it’s free, and nothing to install on your computer. It is particularly useful for user support and collaboration.